Your personal data......Stays Personal
2. For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be submitted via the contact details via the website.
3. By using the Website you consent to this policy. We are registered with the Information Commissioner’s Office for this purpose.
Information we collect
4. We will collect personal data on this Website only if it is directly provided to us by you the user, e.g. your e-mail address, name, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you wish to sign up for updates, newsletters or other free resources, or purchasing from us.
5. We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data (this data does not identify you personally).
6. Your payment information (e.g. credit card details) provided if/when you make a purchase from our website or via telephone is not received or stored by us. That information is processed securely and privately via payment processors that we use. We may share your personal data with our payment processors, but only for the purpose of completing the relevant payment transaction. Such payment processors are banned from using your personal data, except to provide these necessary payment services to us, and they are required to maintain the confidentiality of your personal data and payment information.
Use of your information
7. We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.
8. The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:
8.1.To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service;
8.2.If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you;
8.3.Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you;
8.4.Where you have consented to receive updates such as newsletters and emails.
Disclosure of your information
9. We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.
10. Where you have consented for us to do so, we may provide your data to selected third parties who may contact you about their goods or services that you may be interested in.
11. If you do not want us to use your data for our, or third parties’ use, you will have the opportunity to withhold your consent to this when you visited our website and acknowledge the Cookie Control notice. Additionally, you may be able to withhold consent when you provide your details to us on the form on which we collect your data, or you can do so by sending us an email to firstname.lastname@example.org at any time.
12. Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.
Controlling the use of your data
13. If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can email us at email@example.com at any time.
Where we store and transfer your data
14. As part of the services offered to you, for example through our Website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA). We use remote website server hosts based in the UK to provide the website and some aspects of our service, however, transfer or support at times of technical requirement to maintain a continuity may result in server use outside of the EEA. However, this is generally the nature of data stored in “the Cloud”.
16. We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.
17. We may disclose your personal data outside of our group:
(a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and
18. Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.
19. You have the right to opt out of our processing your personal data for marketing purposes by contacting us at firstname.lastname@example.org
20. The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
21. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential. You should choose a password it is not easy for someone to guess.
Third party links
22. You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
24. The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can email us at via email@example.com There is no charge for request and we will provide this information within six months of your requesting the data.
25. You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by email to firstname.lastname@example.org
Changes to this policy
Version: November 2018